Frequently Asked Questions

General Questions

It’s a handheld vibrating roller designed to relax muscles, improve blood circulation, and relieve soreness in areas such as the back, thighs, arms, and feet.

Yes, it can be used daily. However, limit each massage session to 15 minutes per area.

No. Do not use it in wet or damp environments, such as in the shower or bath.

A full charge takes approximately 3 hours.

Product FAQs

There are 4 modes:

  1. M1 – Low speed
  2. M2 – Medium speed
  3. M3 – High speed
  4. M4 – Auto mode

A full charge provides up to 75 minutes of continuous use.

All three indicator lights will remain illuminated when fully charged.

It’s suitable for the back, waist, hips, thighs, arms, feet, and heels.

Troubleshooting

Possible Cause: The device may not be charged, or the power button wasn’t pressed properly.

Solution: Charge the roller fully, then press the Power button again to turn it on.

Possible Cause: The 15-minute massage cycle has completed.

Solution: This is normal. Simply press the Power button again to start a new session.

Possible Cause: The device may have been used for an extended period and is overheating.

Solution: Turn off the device and allow it to cool down before using it again.